Welcome to www.stpleshop.com. By using this website and purchasing from us, you agree to abide by the terms and conditions set out by Starmesh Telematics Private Limited, based in Jaipur, Rajasthan, India. Please read them carefully before placing any order.
1. Product Information & Accuracy
We aim to provide accurate and up-to-date details for all products listed on our website. However, occasional errors or omissions, such as pricing discrepancies, typographical mistakes, or inaccuracies in descriptions may occur.
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We reserve the right to update product details, prices, and availability at any time without prior notice.
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Product images are for illustrative purposes and may vary slightly from the actual items received.
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Product compatibility should be verified by the customer before purchase; we do not ensure suitability for specific uses.
2. Pricing & Availability
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All prices displayed are Ex-Warehouse Jaipur and do not include shipping or handling unless otherwise stated.
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Product prices are subject to frequent change. No price match or protection is offered for previous purchases.
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Availability of products is not guaranteed and may change at any time based on stock levels and supply conditions.
3. Order Processing & Payments
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Orders will be processed only after full payment has been received in favor of Starmesh Telematics Private Limited, Jaipur.
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Orders placed after 4:00 PM (IST) on business days may be processed the following working day.
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All applicable freight or courier charges will be added during checkout based on the shipment's destination, weight, and dimensions.
4. Shipping & Delivery
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Upon dispatch, a confirmation email with tracking information will be shared.
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We use reliable third-party shipping partners that provide tracking numbers for all parcels.
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For shipments made through transport services, delivery will be on a To-Pay basis, where the recipient pays the freight on delivery.
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In case of any shipping-related delays or issues, customers should first contact the shipping provider directly before approaching us.
5. Warranty, Returns & Refunds
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All items sold are covered under the manufacturer’s warranty, if applicable. Customers are advised to refer to the manufacturer's website or documentation for detailed warranty terms.
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Any warranty claims must be made directly to the manufacturer or their authorized service center.
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Products that are Dead on Arrival (DOA) must be reported and returned within 7 days from the invoice date.
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Returns will not be accepted:
All customer and dealer are request to make a video of unboxing the material, without video we will not access any return request
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After 7 days from the billing date.
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If the item is physically damaged or altered.
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If the product was specially ordered (back-to-back or non-stock items).
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All returns must be in original packaging, unused, and in resalable condition.
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Once an order is placed and payment is completed, refunds will not be processed under any circumstances.
6. Legal Disclaimer & Limitation of Liability
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All sales are considered final.
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Starmesh Telematics Private Limited shall not be held responsible for any indirect, incidental, or consequential damages arising from the use or inability to use any product.
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It is the buyer’s responsibility to verify product specifications and compatibility before purchase.
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All disputes arising from transactions on this website will be subject to the jurisdiction of the courts in Jaipur, Rajasthan, India.
7. Modifications to Terms
We reserve the right to amend these terms and conditions at any time without prior notice. The updated version will be posted on this page, and it is the user’s responsibility to review them periodically.
8. Contact Information
For any queries regarding your orders or our terms, you can reach us via:
Company Name: Starmesh Telematics Private Limited
Website: www.stpleshop.com
Location: Jaipur, Rajasthan, India
Phone: 8949380006